Core Concepts

Webhooks

How Furnace notifies your systems when events happen.

Webhooks let Furnace tell your systems when something happens — instead of you polling the API for changes.

You give Furnace an HTTPS URL. When an event occurs, Furnace sends a small JSON message to that URL. Common events include:

  • an email was sent
  • a reply arrived
  • a reply was categorized (for example, interested)
  • a bounce was detected
  • people finished importing in bulk

Each message says what happened and includes the relevant details, so you can update a CRM, trigger a workflow, or log activity.

To set up a URL, verify messages, and see example payloads, follow the Webhook integration guide.